Frequently ask questions.

Common Questions

Most Popular Questions

How Do I Activate My Account?

Activating your membership is simple. Choose from our curated packages or a specific tool membership. Upon payment confirmation via PayPal, activation is immediate. For alternative payment methods like JazzCash, EasyPaisa, Skrill, BTC, or Bank Transfer, share your payment proof with us. Once verified, our dedicated support ensures prompt account activation.

Is There an Uptime Guarantee for Tools?

We prioritize maximum uptime for a seamless user experience. However, please understand that due to reasons like provider restrictions, tool updates, or usage limits, there might be intermittent disruptions. Our commitment is relentless, and our team works hard to ensure consistent availability.

What Is the Refund Policy?

We stand by our services. If you're unsatisfied, you may request a refund within the first 24 hours of registration. Due to our group buy model’s nature, requests post this period cannot be processed. Please note, breaches of our terms will negate eligibility for refunds.

Can My Account Be Used Across Multiple Devices?

At Junaid Tools, our affordable prices mean each account is designated for one user only. Sharing with others, whether friends, family, or colleagues, is against our terms. Violations will result in immediate account suspension. It’s a simple principle: "One account, one user.

How Secure Is My Data from Other Users?

Your privacy is paramount. For general tool research, other users cannot see your data. However, if monitoring features within a tool are used, data might be visible to others. Rest assured, your activity history is protected, ensuring undisturbed access with the confidence of top-tier security.

What If a Tool Faces Issues?

We have proactive support available 24/7. With four daily manual system checks, we ensure our tools run smoothly. In the rare event of issues, be it logouts or tool expiration, we swiftly rectify them. Back-up accounts are on standby to help maintain a remarkable 95% tool uptime. We value your patience and cooperation during such times.

Customer Support

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Support Team At Junaid Tools

Need More Help?

Encountering challenges or have questions? Reach out to our dedicated team for comprehensive assistance and insights.

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Customer Support

Customer Support Offers Prompt Assistance and Resourceful Solutions.

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Video Guides

Premium Members Gain Access to Self-Help Video Guides Library.